Job Description

Insurance Assistant - 08634

Description
Launch Your Career at Liberty Mutual - A Fortune 100 Company

Liberty Mutual Legal Department is looking for an enthusiastic person with a background in Insurance Assistant work.

Performs various support duties, such as the preparation of documents, responding to internal and external requests for information, and providing information for additional handling by associates. Follows procedures and applies intermediate-level administrative skills, legal document preparation and insurance knowledge to accomplish tasks and duties.

Responsibilities:
In this Insurance Assistant role you will:

• Prepares and assembles documents for additional handling by other associates or for distributing to outside contacts. Reviews, evaluates and categorizes incoming documents; verifies information for accuracy/appropriateness and follows up with others for missing or questionable data.
• Enters and retrieves information of varying complexity using computer systems and applications to update records, obtain information for others and respond independently to most questions and problems.
• Uses intermediate skills and business knowledge to prepare forms/documents, correspondence and process other transactions to provide customer service.
• Performs other related support duties as requested, such as answering phones, assisting staff, and scanning documents.
• Conducts ergonomic evaluations for the CPSU, Central Processing Service Unit, and follow up to make sure that all ergonomic adjustments are completed.
• Provides informal guidance to less experienced associates and provides back-up support in the absence of others.
• Perform other related support duties as requested, such as answering phones, processing mail, assisting customers, scanning, photocopying, and insurance check processing
• Dependability, attention to details, and ability to follow/interpret procedures
• Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.)
• Effective organizational, interpersonal, and communication skills required to help resolve routine problems, answer general questions, and know when to escalate more complex issues
• High school diploma (or equivalent) and 1-2 years of customer service and/or administrative experience

Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

• 401K and Company paid pension plan
• Medical coverage
• Dental coverage
• Paid time-off
• Pay-for-Performance
• Discounts on automobile and homeowner's insurance
• Discount fitness memberships
• Flexible spending accounts
• Tuition reimbursement
• Vision care coverage
• Work/Life resources
• Credit Union membership
• Employee and Dependent life insurance
• Disability insurance
• Long-term care insurance

Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives everyday.

Responsibility. What's your policy?

Benefits

Dental, Paid Time Off, Holidays, Flexible Spending, Medical, Life, Health Savings Account, 401K, Prescription

Contact Details

Name: Liberty Mutual